ASHEVILLE, NC 2024

Before the equipment even came in... Hurricane Helene hit Western North Carolina. Devastation was everywhere, and it took 3 days for the Biltmore Estate to clear one pathway to get in and out.  The rest of the entrances would remain blocked for at least another 2 weeks.  Two Way Radio of Carolina was called upon to set up a Motorola Capacity Plus emergency communications system with emergency radios to help Emergency Responders coordinate all of the operations.

Just one month prior, The Biltmore Company had chosen Two Way Radio of Carolina to implement Motorola Solutions Ecosystem upgrade to the Biltmore Estate Properties. Motorola Solutions has created the first and only mission-critical ecosystem built specifically for public safety and enterprise. Its four platforms unify voice, data, video and analytics in one, connected ecosystem.

- Someone trying to touch a chess piece from Napoleon Bonaparte's chess board is instantly detected by Motorola Avigilon Cameras, instantly analyzed by Motorola's video analytics, instantly routed to the appropriate response teams by Motorola's Orchestrate workflow, where radios instantly receive video analytic and access control alerts (Radio Alert), and an instant response is communicated (Motorola Capacity Plus MultiSite - 4 Sites). All recorded by Ally Incident Management Software for a comprehensive record of the incident.

Motorola Solutions Ecosystem allows countless guests to experience and enjoy the priceless artifacts that are on display, while offering an unprecedented protection to ensure future generations will continue to enjoy the entire Biltmore experience.